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Help Center

Help Center

Shipping destinations:

  • We ship All over India

Shipping times:

  • Local orders take 4 business days to be delivered to you and we ship within 24 business hours.
  • Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

  • Orders over ₹500 will have free shipping.
  • Orders under ₹500 will be charged for shipping depending on your chosen delivery method. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

  • We accept secure payments for customers via Credit Cards, Debit Cards & PayTm.
  • Cash on Delivery is also available in all over India. 

Your 100% satisfaction is important for us. We offer a 7-days Return & Exchange Policy:

  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
  • Timing: we have a 7-days Return & Exchange Policy, since the day item was received.
  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase with a Short Video of Unboxing.
  • For returns, please Email on contact@ezenshop.com with the subject 'Returns' and include your order number, name and the reason for the return.
  • Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
  • Please note that customers are responsible for shipping costs of returned items.
  • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer's Bank Account or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 24 business hours.

Our support team is always happy to guide you at any step!

If you want to Cancel your Order please call us on +91 7488717196 and keep ready your Order ID